Customer Differentiation in Competitive Markets – SxSW Interactive 2016
Aug 24 2016

Vote For My PanelPicker Idea- from August 8 - September 2, 2016 at panelpicker.sxsw.comIt’s been over 7 years since I submitted a panel idea to SxSW Interactive and now the time has come to do it again. You may wonder why or you may not care at all, but nonetheless I’m letting you know about it. 🙂

Please vote, comment on, and share our panel idea: Customer Differentiation in Competitive Markets before September 2, 2016. We’d love to have the opportunity to share our collective wisdom on how to create, build, and maintain a highly successful customer focused organization using the knowledge and tools available today.  Comments on the panel picker are important because they help the selection committee assess audience engagement.

The really fun, engaging, and knowledgeable speakers are:

I’d love to be able to repeat the SxSW panel experience to help others build great customer focused organizations thereby resulting in not only great customer engagement but also fantastic employee engagement.  Happy Customers = Happy Employees = Happy Customers!

Gracias. Thank You. Xie Xie.

P.S. Thanks to all my readers, colleagues, and friends who voted for the panel, Building A Web Business After Hours, oh those many years ago.  It was selected, we presented in a very large room to hundreds of people, and it got great reviews.

Author: | Filed under: client services, competition, social media, social networks | Tags: , , , , , , , , , , , , , , | No Comments »

Appreciate Your Employees. It’s Good For Business.
Sep 19 2012

Infographics are the rave right now.  Spell check hasn’t realized that infographic is a new word.  We create infographics for our clients where I work.  We also, in our spare time, create infographics for ourselves.  I happened upon this cool infographic on HR Morning (via a link from Texas CEO magazine) and had to share.  It’s so obvious to me that thanking your employees is good for business, but for some reason 65% of workers don’t receive ANY praise or appreciation.  They must work where Dilbert works.  Appreciating your kids, your friends, or your partners in life is so important.  A few kind and thankful words can go a long way in fostering loyalty, solving misunderstandings, building bridges, and most importantly bringing out the smiles & laughter. 🙂

Author: | Filed under: entrepreneurship, FYI, Just For Fun | Tags: , , , | 3 Comments »