Baby Manager User Story – Erika’s Family
Aug 28 2007

To help illustrate how different people use Baby Manager, we have worked with some of our users to create touching, heart-felt user stories.  I am grateful to the families who are willing to share their time, pictures, and energy to write/edit these case studies with us!  To see our other user stories please check out our Testimonial page or click on the case study tag.

Erika’s Family: (pdf)

Mother:  Christa (Marketing Entrepreneur)
Father:   Robert (Software Developer)
Baby:     Erika
Born:     July 2, 2007
Place:    Austin, Texas

Browser: Microsoft Internet Explorer 7.0


Situation
Christa and Robert both love technology and use it to help manage their lives so they acquired a subscription for Baby Manager before their baby arrived.  They started using it about 5 days after Erika was born because Christa was having challenges with breastfeeding.  She was experiencing unbearable pain so she began feeding Erika only on one side and pumping the other.  After a meeting with her lactation consultant and pediatrician, Christa discovered the reason for her pain was that Erika was severely tongue-tied.  When she discovered this, she quit breastfeeding and went exclusively to pumping until it could be corrected.  She used Baby Manager to keep track of her pumping and Erika’s bottle-feeding activities to make sure she pumped enough milk for Erika. When Erika was 9 days old, she went in for surgery and within hours afterwards Christa was back to breastfeeding.  Since her milk supply had decreased while she was exclusively pumping, it was imperative for her and Robert to make sure she was keeping up with Erika’s needs by pumping and breastfeeding regularly.  Baby Manager helped them keep up with all of the activities.  Before meeting with her lactation consultant, Christa would print out breastfeeding and pumping reports as well as bottle-feeding reports from Baby Manager.  She and her lactation consultant reviewed the reports together and looked for patterns related to pumping, amounts, and how much Erika was taking from a bottle. In late August 2007, Christa started the transition back to work (part-time) and will continue to use Baby Manager to keep track of her feeding and pumping.  She already has a computer set up at home for her nanny to use Baby Manager.  Christa or Robert can log in from work and see how little Erika is doing at home. 

Christa and Robert’s Experience:
Baby Manager has been a tremendous help!  It enables us to be very organized with little effort and much reward. We use Baby Manager to: 

• Easily monitor how often and for how long Erika is breastfeeding
• Track how frequently and how much I am pumping
  • Initially so I could see progress on increasing my milk production
  • Now to make sure I consistently pump each day to store milk for when I go back to work
• Run reports and see trends in feeding lengths each day, the number of bottles versus breast feeding, and more
• Remind me which side she fed on last (which is great for those feedings when I’m half asleep and can’t remember!)
• Track when we give her gripe water so we keep it adequately spaced apart 

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If you are interested in participating in your very own user story, please activate a FREE Trial.  If you find Baby Manager works for you, you want to tell the world about your great experience using it, and you are interested in being a part of our media campaign, please email us at blogger at babblesoft dot com for more information and a hook-up.  It’s not as big as the Harpo Hook-Up by Oprah, but it just might be what you need. 🙂

Author: Aruni | Filed under: babble soft, baby manager, case study | 6 Comments »

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