A Fork In The Road
Jun 3 2008

This is a philosophical post at best and a rambling, forky post at its not-so-best.  Everyone’s life is filled with predictable stuff and non-predictable stuff.  And it seems like the life of an entrepreneur has more unpredictability than most.

Entrepreneurs often have to create a path where none existed before so the chances of seeing beautiful and amazing things as well as the chance of staring at the face of a lioness with her jaws open wide in a snarl about to pounce on you are higher than say going to work at a “predictable” day job. 

Of course predictable day jobs are also subject to stress, crazy bosses, insane co-workers, and layoffs, but it’s not your company that you might just have to see on the wayside as road kill OR on the plus side helping tons of people, purchased by a reputable company, or with a Wall Street ticker symbol. 😉  Either way you end up with some sort of vultures around you.

Sadly, yesterday afternoon there was a car-squashed dead squirrel in the road outside our house.  Our neighbor across the street told me she saw a big vulture hanging out in one of the trees outside of her house.  I told her about the dead squirrel and it immediately made sense to both of us why it was there.  Needless to say, this morning the squirrel was no longer on the road.  Anyway, I digress…

Everyone knows intrinsically that high risk can equal high rewards but we often forget it also can mean high loss and sometimes making odd, creative decisions. 

So what’s an entrepreneur to do?

Well she doesn’t give up easily.  She looks at her situation, looks ahead at the several uncharted roads ahead of her, gets manic stresses about it for a while, and then puts her foot down on one of the paths on the fork in the road ahead and starts walking.  If she’s got control of her thoughts (which I don’t usually) she won’t look back and wonder “what if?”  She’ll move forward and hope the path will eventually rejoin, and perhaps even speed up, the wider, bigger path to achieving her vision.

I have just encountered such a fork in my entrepreneurial road. [As an aside, why do they call it a fork when the utensil we eat with has 4 prongs (sometimes 3) but when we think of a fork in the road it usually is shown with 2?!]  I’m hoping it will lead to bigger and better things for me, my family, and my company.  Time and presence-of-mind (what’s that?!) will tell.

Thanks for the Mentions!
May 29 2008

Trish and I were pleasantly surprised at the number of people who blogged and tweeted about our partnership with eMail Our Military that we announced just before Memorial Day weekend.  We are forever grateful for them in helping us spread the word about Babble Soft giving free subscriptions to Baby Insights and Baby Say Cheese to active duty military with newborns who are members of eMail Our Military!  We’d like to thank each and every one of them! 

Please check out their posts and leave them a comment and let them know how great it is that they picked up a partnership created by two entrepreneurs who are trying hard to make a difference in the world.  😀

If you’ve blogged or tweeted about it and we missed it, please let us know and we’ll add you to the list.  Even though it’s past Memorial Day, if you are only now finding out about our partnership, please continue to tell everyone about it because the partnership is ongoing and Father’s Day is just around the corner.  We will still link to your post!

Blog Posts

Fred Wilson at A VC – Memorial Day

Jeff Nolan at Venture Chronicles – Markets are Communities

Maryam Scoble at Maryamie – Memorial Day

Lauren Vargas at This Mommy Gig – Serving the Homefront

Robert Hacker at Sophisticated Finance – Memorial Day

Barbara Ling at – 77 Great Resources for Memorial Day (she links to www.eMailOurMilitary.com)

Jeremy Bencken at PR4 Pirates – Anatomy of an A-List Blog Mention

Omar Gallaga at Austin 360 – Post-Memorial Day Web catch-up

Ashlee Allen of Mama Speaks – Keeping in Touch State Wide

Nicole Johnson at Pick Nick’s Brain – Quick Tip – Logging Sleep

Tweets

Pistachio – Challenging: newborns. More challenging: while your partner’s on active duty. @emailourmilitary @aruni memday help http://tinyurl.com/5gmmrs

KeithBurtis – (aruni)Happy Memorial Day! Help us spread news of @MailOurMilitary (aka @Dayngr) and @babblesoft partnership http://tinyurl.com/5gmmrs...

MikeChapman – Two of my favorites! @MailOurMilitary and @babblesoft join forces post http://tinyurl.com/5gmmrs

TroyTurner – @aruni , @dayngr FYI – I just fwd’d your offer to some insiders at Walter Reed, Ctr for the Intrepid-BAMC, and Naval Med Ctr-San Diego.

MackCollier – Retweeting @aruni: @MackCollier @MailOurMilitary and I have positive news to share too re: Memorial Day http://tinyurl.com/5gmmrs 🙂

NewMediaJim (we know he tweeted but can’t seem to find the tweet now)

Hametner – @aruni @mailourmilitary Glad to see the partnership between www.BabbleSoft.com and www.eMailOurMilitary.com, looks like a great fit!

Memorial Day – Babies and Our Military
May 23 2008

I met a gal on twitter who tweets by the name of @MailOurMilitary and @Dayngr.  Her real name is Trish.  We got to tweeting and emailing and then talking. 

Since Trish had gone through the hardship of being away from her husband when her first child was born, we both thought it would be a great idea to join forces to offer members of her non-profit organization, eMail Our Military free subscriptions to Babble Soft applications as well as access to a discount code for 20% off purchases for non-active military and friends.

So please let the military families you know about our offer and encourage them and others to sign up at eMail Our Military.  We know there is no way to make up for the lost time and touch of a parent who is away but now they have access to a free tool that can help bridge the unavoidable physical gap between two parents of a precious newborn.  We wanted to give people another reason, which is often overlooked (i.e., being away from their baby), to remember all those men and women who have put their lives at home on hold and/or laid down their lives to protect our freedom.

You can see the press release below, on our site, on PR Web, and on eMailOurMilitary’s blog.  Trish also wrote a more personal blog post called Baby Memories, Milestones, and Our Military where she mentions her experience as a new mom whose husband has to leave one week after her baby was born!

Happy Memorial Day everyone! 

Babble Soft and eMail our Military Join Forces to Offer Free Subscriptions to Babble Soft Applications for Active Duty Service Members with Newborns

Just in time for Memorial Day, Active Duty Service Members with Newborns now get free access to Babble Soft’s web and mobile applications through their membership at eMail Our Military.

AUSTIN, TX; MIAMI LAKES, FL – May 22, 2008 – Babble Soft and eMail our Military are partnering to offer free subscriptions to Baby Insights and Baby Say Cheese for active duty service members with newborns. 

“We are very excited about the opportunity to partner with Babble Soft.” said Trish Forant, Founder and President of eMail our Military. “My husband was called into service only one week after our first child was born.  I had very few friends and family to turn to for support where we were stationed and it was difficult for me to convey to him what I was going through with our new baby.  I would have loved to have the online tools Babble Soft provides to communicate to him how often and when our baby was feeding, sleeping, etc. as well as important picture milestones!”

 “Our goal at Babble Soft is to help strengthen and enhance connections between family members during that wonderful, yet chaotic time after a baby is born.” said Aruni Gunasegaram, founder and president of Babble Soft. “We support our troops and know how important it is for new parents who have to be away from their newborns to feel connected to what is going on at home.  Partners can share experiences and photos with each other through Babble Soft’s unique web and mobile applications. As an added bonus, members of eMail our Military will have access to a discount code to purchase gift subscriptions for their other family members who may or may not have military ties.”

Baby Insights helps caregivers keep track of baby’s breast & bottle feeding, sleep periods, diaper changes, medicine doses, immunization records, as well as mom’s breastfeeding, pumping and medicine intake. Having important information stored in one location makes communication between parents, their nanny, babysitters, grandparents, or doctors seamless and reliable and gives new parents insight into their baby’s patterns to help with crucial baby care decisions.

Baby Say Cheese lets you create a wonderful online baby’s first year photo album with milestones such as ‘first crawl, first smile, first word’ and family tree that you can share with friends and family.  You can even send a fun, cute picture postcards of any of your baby’s milestones to anyone with an email address!

About eMail our Military, Inc.
eMail Our Military was created in 2001 as a response to the DoD’s cancellation of the “Any Service Member” and “Operation Dear Abby” mail programs. As a safe alternative, eMOM picked up where these programs left off. eMail Our Military is composed of volunteers from all walks of life who understand that regardless of our political views, our military service members deserve our respect, support & encouragement. Website visitors can join and take part in a number of support projects ranging from sending eMail on a one-on-one basis with a service member to year round support projects that are open to the public. For more information on eMail Our Military, please visit http://www.eMailOurMilitary.com

About Babble Soft, LLC
Babble Soft is based in Austin, Texas and creates products that help make the transition into parenthood easier.  Whether you need breastfeeding support, are experiencing baby sleep issues, are expecting twins, or taking care of a premature (preemie) baby and would like to create your baby’s first year album, Babble Soft offers unique, easy-to-use Web and Mobile software solutions that improve communication between caregivers.  Babble Soft makes a great baby shower gift that you can easily send via Email to any new parent anywhere in the world!  To learn more and purchase Babble Soft applications, please visit http://www.babblesoft.com.

For more information, please contact:

Trish Forant
eMail our Military, Inc.
(786) 228-7096
Info(at)eMailOurMilitary(dot)com

Aruni Gunasegaram
Babble Soft, LLC
(512) 961-6002
aruni(at)babblesoft(dot)com                                                                                   

GoDaddy – Affiliate Program
May 21 2008

I’ve never really tried too much to monetize my blog so I’ve decided to start experimenting.  I do have BlogHer Ads on the right side of my blog and recently activated Google Adsense, but that hasn’t really brought in a lot of money yet.  I have kept BlogHer Ads because I support many of the things that BlogHer does and stands for.

I figure if Fred Wilson who blogs at A VC (he’s a venture capitalist) can make $30K a year from his blog, maybe I can make a few bucks that I can invest back into Babble Soft.  I’ve been so busy on other things that I haven’t really taken the time to figure out this whole blog monetization thing.  Now that I have a reasonable amount of subscribers, I figure I’d try my first affiliate program.  So I signed up for the GoDaddy Affiliate Program.  If you click on one of the images below, you will get some great discounts on domain names and hosting packages and I’ll get a little money to put in the company coffer! 

If you are thinking about starting a business and you have some great domain name ideas, I suggest you go ahead and check to see if they are available, set up and account with GoDaddy, and possibly buy one or more just in case.  They have great introductory prices that start at $6.95 per year.  I have purchased several domain names with them and have really liked their service and prices.  I have not used their hosting but if their customer service on hosting is as good as their customer service on domain names, then it’s probably pretty good!

What They Don’t Tell You About SEO – Part 3
May 19 2008

Photo by Sandy Blanchard
We are about 5 months and thousands of dollars into our search engine optimization (SEO) campaign managed by SpryDev and before you read the rest, I suggest you check out my Part 1 and Part 2 posts.

Let’s just say I’m not yet ecstatic with the results.  On the plus side, Website Grader now shows our grade as 79 which is up from 67 when I ran it for my Part 2 post on March 3, 2008.  We are also just now starting to show up in the first and second page of Google for our current keywords of ‘breastfeeding support’ and ‘baby sleep.’  We are showing up in the top 30 for other important terms.  Interestingly enough, we are showing #1 for ‘baby care software,’  but I have no idea what the search volume is for that term!

On the not-so-great side, although our overall traffic is increasing at a pretty good percentage rate, we still aren’t seeing a huge jump in total number of visitors or more importantly a significant jump in trial sign-ups which have shown in the past a 7 to 10% conversion rate to purchase!  For instance, according to Google Analytics, in December 2007 we had 873 total visitors of which 626 were unique visitors.  In April 2008, we had 1,585 (82% increase) total visitors of which 1,162 (86% increase) were unique.  Page Views during that same time have gone from 2,364 to 4,898 (107% increase).  In the world of the Internet, the percentage increases are good, but the total numbers seem low to me especially when you see numbers like 1 million visitors per month thrown around often on Mashable and TechCrunch.

In February and March we saw an increase in percentage totals of people finding us using organic search engine terms but saw a drop in organic search and trial sign-ups in April.  The more trial sign-ups we have, the higher the conversion rate of customers purchasing our apps.  Direct and Referring site traffic is still greater than 70% of our traffic sources which means that’s a heck of a lot of my time emailing, blogging, twittering, as well as links from my friends and other interested parties.  My family does not blog or twitter so unfortunately I don’t get back links that way. 😀

I know that the SEO link team is submitting articles, press releases, and creating directory submissions on a monthly basis which seem to be getting accepted and picked up at a reasonable rate.  SpryDev gives me good weekly and monthly reports, and I check out our Google Analytics to see how things are going. So I know that they are sharing all the information they can with me.

We did have an account manager change back in early March when Rose, who I mentioned in a previous post, left for personal reasons and now our account manager is Erik.  We also had a keyword shift around that time from ‘pregnancy week by week’ to ‘baby sleep.’  I’m still not sure why we selected that keyword since we don’t have an offering for that keyword, but I think it was because it had a high search volume…needless to say it had a high bounce rate.  In other words, people who found our site using ‘pregnancy week by week’ didn’t stay long on the site. 

We have also made several website conversion changes based on recommendations by SpryDev via Brian Massey of Customer Chaos, who I also mentioned in one of my previous search engine optimization posts.  Some examples include:

a) Changing trial period from 30 to 15 days
b) Changing our trial follow up emails from same text emails X and 2X days from sign-up to different text emails on sign up, X days out, and Y days out.
c) Adding the Try It Free button on the Babble Soft home page and throughout the site.
d) Creating a new Contact form.

I can’t really opine on the conversion changes until we see a huge jump in trial sign ups. So honestly, I’m a little stumped and frustrated.  Maybe my expectations at the beginning were not correct?!  I had hoped we would see better results by now especially since I was tying some of our fundraising success to SEO.  I don’t know if I’m alone in this or if everyone just has stellar SEO experiences and all of a sudden trial sign-ups and sales go through the roof!  Anyone?

As I mentioned in my SEO, Here I Come post, I signed up with SpryDev because of their guarantee:

“By the end of your contract you will have at least as much additional business from your Web site as you spend on our services…  or we’ll work for FREE until you do.”

Since the contract is for 12 months, we have 7 more months to go and they are assuring me that around the 6 month mark is when their customers start to see the big results…although so far May hasn’t been proving to be a big trial sign-up month yet.  I’ve heard from others that they’ve seen big results in as little as 3 to 4 months from their SEO endeavors. 

So now I’m wondering what could we have done better and what could we do better?  Are we optimizing for the right keywords?  Do people know to even look for applications like ours?  Are people even interested in using applications like ours?  Do we need to do more marketing around the benefits of using these kinds of applications more than the parent stories I pull together when the opportunity arises?  Should I put the money that I would be putting into SEO into paid ads on parenting related sites, Google AdWords, etc. instead?

I have pretty much come to the conclusion that I will need to continue to bootstrap Babble Soft since fundraising has been challenging given this economic environment and because we have yet to demonstrate a compelling increase in the number of our users.  I would feel much better going out to raise funds with thousands or tens of thousands of customers.

I am beginning to think that I might just have to get a job to support my entrepreneurial addiction! 😯

If you are interested in reading more about my SEO trials, tribulations, and hopefully victories think about subscribing to this blog.  If you know more about SEO than I do (which is likely), then leave a comment and share your advice with the rest of us!

Women 2.0 Conference – The Rest Of The Story
May 16 2008

So here’s the rest of my Women 2.0 Conference story.  If you want to see tons of pictures (which sadly I and my deep pink Banana Republic shirt don’t appear) please check out the official Women 2.0 Conference Wrap Up post.  You can also see Sophia Perl’s (another semi-finalist) post on it here.

Friday – May 9, 2008
I took my rented yellow car and drove around the Palo Alto/Menlo Park area to meet some people.  I met Jeff Nolan, who was one of the venture investors in my first company, for lunch at a place called Buck’s.  We only just got to know each other while at my last company before I left, but he seemed to be one of the good guys.  I mentioned him in a post I did about angels and venture capitalists a while back.  We might get to work together again and this time in hopefully a more creative and collaborative way.

I tried to meet up with Guy Kawasaki later that afternoon but he had something mildly important to do like make some sort of silly book submission deadline, so we traded tweets and emails instead.  Then I went to the Stanford mall.  I’m not a big shopper, but since I had a few hours to kill, and my husband wanted me to get him a Stanford t-shirt (It’s one of his alma-maters) I wandered around a bit and read The Power of Now by Eckhart Tolle, but was not feeling in the “now” at the time so didn’t make much progress.  So I got some hot chocolate, my rings cleaned, and happened to find a couple of light-weight jackets at really good sale prices to protect me from the Bay Area cool evenings!

Later I had the pleasure of meeting up with Maryam Scoble for wine and fabulous brie with a flakey crust. Yum! Maryam and I met through our blogs.  I initially heard about her and her husband Robert Scoble from our very own Austin based Connie Reece.  Robert even did a Qik video of me at SXSW but I don’t think that many pregnant moms or parents with newborn babies, preemies or twins are watching those videos.  Go figure!

Saturday – May 10, 2008 (conference day)

You can see the agenda for the conference here.  It was an interesting day in a tent near the Stanford golf course.  Walking in grass was a challenge for many of us who were wearing heels.  Those wearing pointed heels especially suffered by sinking into the grass/dirt, but since I would trip and fall on my face in pointed heels, I wear more flat ones.

The most interesting sound bites, in my opinion, came from the Power Panel: “Igniting the spark through strategies taught and lessons learned”

Terri Ghio, Unique Solutions and TBS Connect said: Make sure you have an audience, a secret sauce, strategic alliances, and ability to build the blocks and barriers for success.

Amy Love, Protégé Performance Group said: Build an inner circle, share your dream, think big, and have the confidence & energy to move forward.

Dr. Jwala Karnik, JwalaCo said: Be open to inspiration, tell people what you want to do, and just take the first step!

Dr. Maggie Haertsch, VOICEMAP said: Have passion and be totally committed, focused, and fearless!

Pat McEntee, AuxoGlobal said: Women entrepreneurs are different and that’s OK.  Women look at things they want to spend their time on differently.  Women build different companies. The fact that many retail companies are currently dominated by men is not going to last long, but women should build companies that men feel comfortable in.  By the way, Pat is a guy!

I mentioned the winners of the napkin business plan challenge in my yellow car post, so I won’t mention it here again, but I did want to mention one company and founder who was on one of the panels: Erica Estrada of d.light design.  She is impressive and her company is very cool!  They make affordable, small, solar power lighting units for people in third world countries who have no access to electricity.  So the kids in who live in shacks can study/read after dark and parents can cook or work after dark without having to use a kerosene lamp that not only stinks and has to be bad for your lungs, but also doesn’t last very long.  I really do wish her and her company great luck, good partners, fabulous investors and perfect timing!

I ended the day by eating sushi with the friends I was staying with.  They even took a picture of me (see below) drinking this huge cup of sake! The waitress finished the bottle on me, so the sake overflowed into its holding bowl.  I was glad I wasn’t the one driving us home in my rented yellow car. 😀

Coming soon I’ll post an update on my SEO experiences, so you might want to subscribe to read more about the birth pains of a web business.  It’s not pretty.

A Yellow Car and Women 2.0
May 14 2008

So I lost the memory stick with the pictures I had taken while in the Bay Area for the Women 2.0 conference.  That’s why it has taken me this long to do my first post about it.  OK, so it’s not that long because I got back Sunday and it’s now Wednesday, but it feels long in Internet/blog time!  I had to harass the friends I stayed with to email me the pictures I took with their camera because, yes, I forgot to take my camera with me.  I guess when your brain is also trying to keep up with two kids, things like cameras get forgotten from time to time.  Thank goodness we live in a time where lost memory sticks can be backed up by good friends and email!

As you may know, I was selected as a semi-finalist but not a finalist, and decided to go to the conference anyway.  I’m glad I did.  I saw the 5 finalists present and was quite confident that my company, and several others I met while there, would have probably been better (i.e., more fundable) than at least 2 of the teams that presented.  But hey, it would be hard for most people to decide what teams are the best based on a one-page summary and 2 minute video.  

Koollage was the winner and their tag line is Kool, Kolorful snippets of your digital world to go.  The People’s choice award was Gaiagy and offers residential and commercial building owners recommendations for how they can most economically make their operations more eco-friendly. To see a full write-up on the winners on TechCrunch go here.  But I digress.

It all started with a yellow car.  I reserved a car at Hertz and got a pretty good $22/day rate and the lady at the counter asked me if I wanted a yellow car.  I had expected a compact Hyundai or something so I said sure, but what do you mean by yellow?  She said it was sporty and the notes said it was yellow.  She told me if I didn’t like it I could exchange it for something else.  I half expected it to be some sort of light yellow, champagne color, but it was in fact bright yellow and here’s the picture to prove it.  I smiled when I saw it and figured everyone could see me so chances of my being hit in California traffic would be significantly reduced so I took that Chevy Cobolt, sporty, 2-door with sun roof car and headed towards highway 101!

Stay tuned for the rest of the Women 2.0 and yellow car story by subscribing to this blog.  I’ll be writing about who I met and what I learned in the days to come.

Going to Cali for Women 2.0
May 7 2008

You might have heard, I was a semi-finalist for the Women 2.0 napkin business plan competition.  Well, they informed me on May 3, I didn’t make the finals.  Sigh.  But trying to look on the bright side, I’m actually kind of relieved because now I can focus on networking and learning instead of being stressed out about giving my pitch!  I’m starting to think I’ll have to get a job to support my entrepreneurial addiction.  Too bad I didn’t get rich off of my first entrepreneurial endeavor…

I’d like to profusely thank Sylvester Becker (a.k.a. German Cowboy) of Dana Lynn Media for helping me pull together a very cool 2 minute pitch video which I can’t share with the world yet, but maybe soon.  Sylvester was awesome to work with and so creative!  We used crayons.  We used Little People to illustrate our future customers as well as small figures of Dora the Explorer and her friends Boots and Benny.  Although I think Boots got cut out in editing.  My daughter loves Dora and in fact some people say she looks like her especially now with her new haircut.

I had already decided that even if I didn’t make the finals, I was going to the Women 2.0 conference (check out the site for the fabulous list of panel speakers – entrepreneurs and venture capitalists) this weekend in the Bay Area where the skies are blue, the weather is usually predictable, the money made in tech is gigantic, and everything is way too expensive.  Except for, oddly, the reasonably priced rental car I got from Hertz.  Thankfully, some friends are letting me crash at their place so I can save money by not getting a hotel.

Anyway, in case you are interested in the names of the finalists, here you go:

I’ll do a post about it after I get back, so Subscribe Now so you don’t miss a thing about my sure-to-be idyllic, fantastic, jaw dropping trip to Cali!  I wonder if I can find a way to eat some sushi while I’m there…

We Are In Baby Heaven a.k.a. Babies “R” Us!
May 7 2008

We have some exciting news today that I just had to share!  We did a press release with UpSpring Baby about our partnership to offer free subscriptions to Babble Soft web and mobile applications for customers who purchase their milkscreen product in Babies “R” Us!  UpSpring is a great company with awesome women/mom entrepreneurs at the helm.  Please let new parents know how they can try two cool products for the price of one.  It’s sort of like you buy one, you get the higher priced item for free.  Don’t you love those kind of offers. 😀

If you are a blogger, know a blogger, or a journalist who might be interested in telling their readers about it especially since it’s so close to Mother’s Day, I would be truly grateful if you mentioned it to them.  Or even a Stumble of this post, would be so appreciated. 

The press release is below and is also on our site and on PRWeb.  I think it’s kind of cool that a Consumer Packaged Goods company and a Tech company are offering solutions for new moms, together in Babies “R” Us!  

Babble Soft and UpSpring Baby Offer Free Subscriptions to Baby Insights for Milkscreen Customers

 Customers who purchase a Milkscreen 3-pack, available at Babies “R” Us, will get a free subscription to Babble Soft web and mobile applications.

AUSTIN, TX – May 7, 2008 – For a limited time only, customers who purchase the Milkscreen^TM 3-pack at Babies “R” Us and other retailers for $4.99, will get a free 3 month subscription valued at $19.95 to Baby Insights^TM and Baby Say Cheese^TM!

“We are thrilled about the opportunity to provide our customers with access to Babble Soft’s unique web and mobile applications!” said Lisa Williamson, founder and CEO of UpSpring Baby. “Our customers use milkscreen as a simple, two minute test to detect alcohol in breast milk.  Every woman metabolizes alcohol differently so milkscreen allows Mom to relax and remove the guesswork and Babble Soft’s Baby Insight’s product helps new moms keep track of their breastfeeding and pumping schedule as well as how much pumped milk they feed their baby.  We feel that giving our customers the chance to try out easy-to-use tools to help them manage their breastfeeding and pumping schedules is a huge plus for busy moms.”

“Our goal at Babble Soft is to help make the transition into parenthood easier by taking some of the worry away about whether baby is getting what he/she needs.” said Aruni Gunasegaram, founder and CEO of Babble Soft. “We are excited about partnering with UpSpring Baby to not only offer their customers an easy way to try our Baby Insights application to help them track pumping and breastfeeding, but also our Baby Say Cheese first year online baby album with milestones and family tree.”

Baby Insights helps caregivers gain insight into baby’s breast & bottle feeding, sleep periods, diaper changes, medicine doses, immunization records, as well as mom’s breastfeeding, pumping and medicine intake. Having important information stored in one location makes communication between parents, their nanny, babysitters, grandparents, or doctors seamless and reliable and gives new parents insight into their baby’s patterns to help with crucial baby care decisions.

Baby Say Cheese lets you create a wonderful online baby’s first year photo album with milestones such as ‘first crawl, first smile, first word’ and family tree that you can share with friends and family.  You can even send fun, cute picture postcards of any of your baby’s milestones to anyone with an email address!

About UpSpring Baby

UpSpring, founded in 2005 and based in Austin, Texas, is a premiere parenting and child consumer brand that consists of popular labels such as Walking Wings^® and Milkscreen^TM. Founded by momprenuers, the company is dedicated to offering parents and children the most innovative and trustworthy health, wellness and safety products available in the baby care industry. The founders are inspired by how many unmet needs still exist in the childcare industry and how many great ideas other parents have to offer. UpSpring, has worked with designers, medical experts and testing laboratories, to ensure fresh and more natural product alternatives that are safer and supportive for every facet of babies’ early childhood.  To learn more, please visit us at http://www.upspringbaby.com.

About Babble Soft

Babble Soft is based in Austin, Texas and creates products that help make the transition into parenthood easier.  Whether you need breastfeeding support, are experiencing baby sleep issues, are expecting twins, or taking care of a premature (preemie) baby and would like to create your baby’s first year album, Babble Soft offers unique, easy-to-use Web and Mobile software solutions that improve communication between caregivers.  Babble Soft makes a great baby shower gift that you can easily send via Email to any new parent anywhere in the world!  To learn more and purchase Babble Soft applications, please visit http://www.babblesoft.com.  

For more information, please contact:

Gillian Robb
Upspring, LLC
(512) 828-7988
Gillian(at)UpSpringBaby(dot)com

Aruni Gunasegaram
Babble Soft, LLC
(512) 961-6002    �
aruni(a)babblesoft(dot)com                                                                                 �

Moms Gone Viral
May 2 2008

I was planning to write a post updating everyone on our search engine optimization experience today but the real world injected itself with a sick kid at home.  High fever and rescheduling meetings doesn’t leave much time for writing long, heavy posts.  Plus I had to sneak in a nap in the afternoon while our daughter napped since we didn’t get much sleep the night before. 🙂

So instead, while my husband takes care of the kids this evening, I thought I’d write a post on the example of an unanticipated, viral marketing story with a mom twist.  So here it goes…

Once upon a time I met a friend on the Internet.  I found her blog and commented away.  After some time, we realized we had similar visions and she invited me do a guest post on her blog called Entrepreneurship: A Blessing or a Curse.  We kept in touch, spoke on the phone a few times about ways to work together, became twitter pals, and finally met in person at SXSW here in Austin back in March and clicked even more. 

While at SXSW she got further proof of what she already knew which was that the name of her blog, then called eMoms at Home, was not really reflective of the demographics of her readers and would-be readers so she had a mini-meltdown, picked herself up and came up with a cool new name called Sparkplugging!  Since she was and still is an advocate of entrepreneurs and especially those who work from home, her cool, new name opens the door wide open to many of us who are moms or not but like to spark up ideas and play with them until something happens.

So after SXSW, she went home and saw a post about dads on twitter and decided to do one for moms.  Within hours she got tons of replies and created a post called The Ultimate List of Moms on Twitter that started with 250 moms.  I commented and subscribed to comments on that post and every day new moms would leave a comment with their twitter name until May 1, 2008 that is.  Twitter sent out an email to everyone yesterday, May 1, and in it they included:

Mother’s Day: On The Way

We’ve noticed a trend of parents twittering the moments of their baby’s birth so we know there are some new moms on Twitter. Are you a mom on Twitter? Is your own mom on Twitter? Maybe you even made “The Ultimate List of Moms on Twitter”? Mother’s Day is just around the corner so don’t forget to @reply the moms you know with a thoughtful phrase–but keep it under 140 characters, moms are busy people.

List of Moms on Twitter: http://tinyurl.com/6cxgp5

And today I had 150+ comments in my inbox and they are still coming.  Now she has close to 400 comments on that one post! Did she do anything extraordinary to make it happen? Not really.  Did she tell people on twitter about it? Yes, of course.  Did she know others would tell and re-tell more people about the list? Possibly.  Did she know twitter would pick it up in their mass email to everyone? Doubtful (but I don’t know what went on behind the scenes).  So in hindsight what played in her favor to have a post she wrote on April 8 (before her name change) take on a life of its own?  Here’s what I think:

• She took the initiative to do something that ended up being quite time consuming, but she saw from the responses it resonated with hundreds of moms on twitter that it was a worthwhile endeavor. 
• She told her friends about it who re-tweeted and blogged about it. 
• The tweeters kept the link going within twitter and in the blogosphere. 
• Mother’s Day was around the corner and the guys (I think they are all men) at twitter saw the activity and might have said to themselves “Hmmm. How can we mention a major holiday, get brownie points with our wives/mothers, and promote twitter at the same time” and voila a mention was born!

UPDATE: I sent a link to @Biz to this post and he informed me there are several women who work at twitter!  So of course I followed them.  Here is his tweet: 

biz @aruni awesome! I included the moms list because it was noteworthy – also, women who work at Twitter: @crystal @krissy @alissa @lane @sara

In case you haven’t guessed who this friend is, it’s Wendy Piersall.  I guess only Wendy can tell us if she planned all of this, but to me it’s another example of viral marketing that in hindsight makes sense but when started, the current result would have been highly unpredictable. 

To me, this is why it is so hard to orchestrate a viral campaign.  You can plan everything down to the “t” and still not have it work out the way you wanted.  It’s hard to predict when there are so many variables.  You can also just do something you enjoy doing that helps others and see a “spark” turn into a flame!  Way to go Wendy! 😀

Oh and by the way, I am @aruni and Wendy is @eMom on twitter…

Why Aren’t There More Rich Women Entrepreneurs?
Apr 24 2008

That’s the headline of a Wall Street Journal blog post that came out yesterday: Why Aren’t There More Rich Women Entrepreneurs?  It starts with:

Recent studies show that there are more wealthy women than ever before. While a growing number are making it by climbing the corporate ladder, most of today’s wealthy women are still making their money through inheritance or divorce. A scarce few are making their fortunes by launching big companies – the most common source of big riches for today’s men.

and concludes with:

There are two explanations for the female shortfall, according to the USA Today story. First, starting a business usually requires capital, and men have easier access to the clubby world of bankers, venture capitalists and private-equity. Second, the article says, women are more devoted to their family and have less time than men to start businesses.

The blog post is interesting but the comments just blow me away because it’s like I was reading comments from people back from the dark ages.  Most of the comments were well thought out but several posted by people not choosing to put their name down were really shallow.  I mean do people really think like this:

There is this little thing called a brain. Most women are severely lacking in this department, and as such have been relegated to house duties for most of history. Now that women are clamoring for equality, we see that they really aren’t equal at all.

Talk about issues! Other thoughts from the commenters:

Seems to me that women are better at following rules than men, hence they do better in structured institutions (schools, large companies, institutions) whereas men are more intrinsically rule breakers and therefore on average do less well, but sometimes succeed spectacularly.  – Bill

While I agree that risk aversion plays a part, one also has to look at Analysis Paralysis. As ‘not trying to offend’ points out, men often “execute and follow through based purely on logic”. Women (and I am one, early 30s, well-employed, trying to start my own company at the same time) tend to need full answers before they act. – More than just risk aversion

Despite advances for working women, I think it is certainly the case that they are not supported by husbands. I am about to be married and my fiancee is asking me to quit my job to raise a family – despite making twice as much as him.  – so true

To be an entrepeneur one has to be completely comfortable with business risk. In my experience, women as a group
are far less willing to risk everything they have for a business idea. This may be a gender specific biological trait related to the female’s reproductive functions. – Orrin Schwab

Many of the paths to entrepreneurial success are only open to people who have college degrees in science or engineering. Most women don’t have them and it certainly limits their opportunities. – Kevin

I think women also tend to have their eye on the “big picture,” and define success much more broadly than in dollars and cents. This can lead to decisions like cutting back on work hours or taking less challenging jobs in order to have more time to spend on family or other personal pursuits. At the end of the day, this may lead to less money – but greater happiness.  – e c

Sometimes I can’t believe we are still having discussions and comments like this.  Why can’t we just get along and let women choose to do what they want to do without analyzing every thing about it? If a woman wants to stay at home with the kids full time and be CEO of the house, great! If she wants to work from home, great! If she wants to work outside of the home, great! If she wants to work part time, great! If she wants to work full time, great!  If she doesn’t want kids, great! If she wants to try to be Bill Gates, fine. If she wants to be the CEO of PepsiCo, awesome! If she wants to be head of the PTA, cool!

We are all (hopefully) doing the best we can. Us women were given the gift of being able to incubate and give birth to the future generation of humans, honestly that in and of itself is success! Sadly that ability is often sort of brushed aside as not being as valuable as being a billionaire entrepreneur/CEO.  Honestly, I can think of several former billionaire CEOs who would have traded their fate to be a woman/mom. 🙂

Nine Tips to Recession-Proof Your Career
Apr 21 2008

I saw this great post in Renee Trudeau’s recent email update and asked her if I could re-publish it on my blog and she agreed!  Given what we are seeing happening around us in the economy, I thought this article was extremely relevant. 

Nine Tips to Recession-Proof Your Career
By Renee Peterson Trudeau

“You have the choice between being the victim of circumstances or being empowered through them.”  Carol Orsborn, author, Inner Excellence: Spiritual Principles of Life-Driven Business

Many of our clients are asking how to respond to the volatility and uncertainty in the current job/economic market. Here are some insights to support you:   

• Move into the driver’s seat. Job stability (and loyalty) are a thing of the past. Take control of your career path. You’re in charge, don’t hand your power (or your future) over to someone else. Read the book “Work Less, Make More,” by Jennifer White.

• Pause. Then, take time to plan. Now is a great time to hit the pause button and ask the important career questions: What do I most want at this life stage? What do I do best? What type of work/environment is a fit for me? (Consider attending our Career Mojo Workshop to help you hone in on how to determine what type of work is a fit for you. Click here for more information.)

• Be prepared. It can take days to create a really outstanding resume. Update your resume (and cover letter) now and be thinking about references, even if you’re not ready to leap. Make sure and highlight recent awards/accomplishments/promotions.

• Stay connected and make time for networking. Over and over again I meet professionals who were so consumed by their current jobs, they lost touch completely with their community and contacts. Take time to build and nurture relationships and attend professional organization and networking meetings. Read the book “Never Eat Alone,” on authentic networking by Keith Ferrazzi.

• Know-and leverage-your strengths. Ideally, 80% of your time at work should be devoted to activities that you naturally excel at. Know where your brilliance lies and leverage your innate strengths. This is how you can bring the greatest value to your company AND how you substantially increase your income.

• Save and live lean. Give yourself as much financial flexibility and breathing room as possible over the next 12 months. Live below your means. Cut out unnecessary expenses. Enjoy free or low-cost leisure activities (there are hundreds in Austin!). Create a budget and stick to it.

• Be open to new possibilities. Layoffs, mergers, buyouts and outsourcing decisions don’t have to signal bad news. How can you take advantage of these changes? Where are there opportunities for new products/services? What niche can you fill? What problem is not being solved that you can address? Are there new internal opportunities within your company you should consider?

• Stay in the loop on changes in your field/industry. What are the biggest challenges facing your current industry? How has your field changed in the last three years? Where are the employee shortages in your profession? What are the reoccurring themes or headlines at your professional conferences or in industry publications? Learn to be agile.

• Take time to enhance your skills/talents. This is a great time to brush up on leadership or management skills, receive career or success coaching, reach out to mentors for guidance or sign up for in-house mentoring or training programs. Don’t isolate yourself-reach out and ask for help. People have a genuine desire to help others-we’ve all been there.

Finally, be kind to yourself. Realize that there is a lot of fear in the air right now due to all the uncertainty. Be discerning and own your feelings, not others’.    

Renee Peterson Trudeau is a career/life-balance coach and president of Austin-based Career Strategists, and author of The Mother’s Guide to Self-Renewal: How to Reclaim, Rejuvenate and Re-Balance Your Life.  Visit http://www.reneetrudeau.com/ to start/join a self-renewal circle using the Guide, receive monthly self-renewal and life balance tips or order the book.   For more information on Renee Trudeau click here.

I’m a Semi-Finalist for the Women 2.0 Napkin Business Challenge!
Apr 17 2008

I made it to the semi-finals for the Women 2.0 business plan competition in California for my company Babble Soft! It’s so exciting because it’s a great opportunity to meet people who ‘get’ what I’m trying to do.  People in Silicon Valley live & breathe social media and social networks which is very different than here in Texas.  The grand prize includes some money ($1500) but more importantly access to a network of people with great experience!  Here’s the email I got this morning:

Congratulations! You’ve made it to the semi-finals of Pitch 2008. This is the next step you should take.

Please log into your application via Angelsoft and upload a 2 min video pitch. Any pitches that are more than 2 mins will be disqualified.

Upload your video by Apr 20 2008, 11.59PM (PST). If we do not receive your video pitch by Apr 20 2008, you will be eliminated from the competition.

If you have already submitted a video, please ignore this message. You are only required to upload a 2 min video pitch. Do not upload any other files or presentations.

Please RSVP to this message so that we know you have received this email. Thanks.

All the Best,
Women2.0 Team

I guess my napkin handwriting skills were better than I thought! My husband, who has much better handwriting than I do, didn’t have time to help me, so I ended up doing it myself.

Now I have to submit a 2 minute video for a chance to make the finals.  I haven’t done a video pitch for Babble Soft before so I’m not exactly sure what to do.  Actually, I have never done a video pitch.  Should I be formal about it? Should I have my kids in it? Should I walk through a slide deck? Should I beg, borrow, or steal a professional to help me with it? Should I just use our digital camera and record something in our house or should I do it outside, etc., etc., etc.?!?

Help!

An Inside Look at a Little Known Secret to Success
Apr 10 2008

Liz’s assistant approached me a few weeks ago about doing a guest post on my blog.  She sent me a copy of her book The MavHERick Mind, which I mentioned in my Psychology of Entrepreneurship post.  It’s a really quick and easy read and a great reminder of how/why our thoughts get in the way of our success!  One quote from a famous person that she included in her book that made me really smile was “If it is once again one against forty-eight, then I am very sorry for the forty-eight.” by Margaret Thatcher.

An Inside Look at a Little Known Secret to Success
By: Liz Pabon, The Branding Maven

During a recent interview, I was asked if women find it easier (or harder) to model the branding principles I teach.  While my answer may not come as a surprise to you, identifying where you fit within the continuum may.

Here’s how I replied…

The fascinating thing about it all is that women are known to wear their hearts on their sleeves, are more generous, and are generally an open book.  Yet, in business many women have been led to believe they must hide behind a role…the role of “business woman.”

What do I mean by hide?

Let me explain…

You see it’s quite a challenge to be your most authentic self when you turn who you are at your inner most core “on” or “off” depending on your circumstances.  Yet, that’s exactly what many women do. 

When we’re with friends we play the role of “trusted friend” always listening, offering sage advice or just being…silly.

When we’re with family, we play the role of “mother,” “wife,” “daughter,” “sister.” It’s then that we exhibit all the behaviors and place (sometimes unrealistic) expectations on ourselves associated with those roles.

Now you may be thinking to yourself, I’m 100% authentic 100% of the time.

It’s funny how we are sometimes asleep to the subtle shifts in our behavior brought on by the situation we’re in.

Here’s what I observed in the interview I mentioned earlier…

During my interview we had a short break.  And on this break the host and I gabbed about shoes, lipstick and where we planned to vacation this summer.  As soon as we got the cue that we were back on the air, her voice tone and demeanor did an about face and she was now playing the role of “show host.” 

Was she being phony in her role as show host?  No.  But she turned off the delightful, engaging part of her and replaced it with a more formal, conservative persona.  Had her listeners been introduced to the woman I connected with during the break, her listening audience numbers would grow like wild fire!

What’s the result of all this mask wearing and role swapping?

Living with a tiresome sense of having to compartmentalize yourself instead of enjoying life in a wonderful stream of simply being.   Where the personal and the professional flow naturally and effortlessly as one.

It’s a rule of good branding to remain consistent.  Showing your market two faces can lead to disaster.  Showing your market what you think they want to see can also prove ineffective.

Business today has gotten very personal.  What this means is giving (and showing) your audience more of who you are and what you’ve got. 

That’s a little known secret to success.

©Copyright 2008 Liz Pabon.  All rights reserved.

About the author:  Liz Pabon (aka: The Branding Maven) is a champion of women, shoe lover, award-winning author, and brand strategist.  To learn more about Liz and her recent book, The MavHERick^TM Mind, visit her at http://www.lizpabon.com/.

I’m Applying for the Women 2.0 Napkin Business Plan Competition
Apr 7 2008

I’m applying for the Women 2.0 business plan competition in California for my company Babble Soft.  Thanks to Angie Chang for leaving a comment on my recent Economy and Entrepreneurs post letting me know about it.  At the time the deadline was April 1, but they’ve since extended it to April 15.  They encourage companies located outside of California (and the Bay Area) to apply so we’ll see if they will actually select a company from l’il ‘ole Austin, Texas.

It’s a pretty short application form that challenges even the most frequent twitter user (i.e., type your thoughts in less than 140 characters) with maximum character requirements between 210 to 410 characters to describe things like your target market, business summary, or competitive advantage!  It sure made me focus on picking what I believe are the right words.  The online application form is run by Angelsoft, which I mentioned in one of my SXSW posts.

I will be submitting my application later today and then mailing in my paper napkin with my best paper napkin handwriting ability (UGH!) soon thereafter.  I might have to ask my husband to write it for me because his napkin handwriting talent is much better than mine. 🙂

Wish me luck!!